Bluecoat Disk Trap Test

This test intercepts the disk failure traps sent by the Blue Coat ProxySG appliance, extracts relevant information related to the failure from the traps, and reports the count of disk failure events to the eG manager. This information enables administrators to detect the disk failures if any, understand the nature of these failures, and accordingly decide on the remedial measures.

Target of the test : A Blue Coat ProxySG

Agent deploying the test : An external agent

Outputs of the test : One set of results for the target Blue Coat ProxySG that is to be monitored

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed


The host for which the test is to be configured.


The port at which the specified Host listens. By default, this is NULL.

Source Address

Specify a comma-separated list of IP addresses or address patterns of the hosts from which traps are considered in this test. For example,,192.168.10.*. A leading '*' signifies any number of leading characters, while a trailing '*' signifies any number of trailing characters.

OID Value

By default, this parameter is pre-configured with a comma-separated list of Display name:OID pairs returned by the traps for specific failure events/conditions.

The DisplayName in every pair will appear as descriptors of this test in the monitor interface.

You can, if you so wish, override this default specification by appending more DisplayName:OID pairs to the pre-configured list. This way, you can instruct the test to receive traps for failure conditions that are of interest to you. For example, say you want to capture the traps generated for Health warning on the target Bluecoat Proxy SG. To achieve this, you need to append an entry of the following format: DisplayName:OID-any. Typically, the DisplayName can be any meaningful text string that qualifies the failure condition that is to be captured. Since our example seeks to capture a health warning condition, let us use 'HealthWarning' as the appropriate DisplayName. The OID that reports health warning on the target storage is. Therefore, the entry you need to append to the default list will be: Health Warning:. Similarly, you can append more entries. However, make sure that the new entries are also comma-separated.


Specifying True against ShowOID will ensure that the detailed diagnosis of this test shows the OID strings along with their corresponding values. If you enter False, then the values alone will appear in the detailed diagnosis page, and not the OIDs. 


By default, this parameter is set to all, indicating that the eG agent considers all the traps received from the specified sourceaddresses. To make sure that the agent considers only specific traps received from the sourceaddress, then provide a comma-separated list of OIDs in the Trapoids text box. A series of OID patterns can also be specified here, so that the test considers only those OIDs that match the specified pattern(s). For instance, *94.2*,*.*, where * indicates leading and/or trailing spaces.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.


Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Disk failure count

Indicates the number of times the disk failure event was triggered during the last measurement period.


The failure events may be generated due to the failure of disks of the ProxySG appliance. If the failure events are not rectified within a certain pre-defined timeperiod, the ProxySG appliance will be shutdown automatically.

Ideally, the value of this measure should be zero. A high value is an indication of performance degradation of the ProxySG appliance.