Monitoring the Cisco Wireless Accesspoint

eG Enterprise offers a specialized monitoring model that monitors the Cisco Wireless Accesspoint inside-out, and promptly alerts administrators to issues affecting its performance, so that the required remedial action can be taken before its too late.

Figure 1 : The layer model of the Cisco Wireless Accesspoint

Each layer of Figure 1 is mapped to a variety of tests each of which report a wealth of metrics related to the Cisco Wireless Accesspoint that is being monitored. Using these metrics administrators can find quick and accurate answers to the following queries:

  • What is the administrative status and operational status of each radio on the target access point?
  • How well WLAN is utilized by each radio?
  • How well data was received / transmitted by each client associated with the access point?
  • How many packets were received / transmitted by each client associated with the access point?
  • How many packets were dropped by each client during transmission / reception?
  • How many users were currently logged in to the network through the target access point?
  • How many users logged out of the network through the target access point?
  • What is the operational status of the email alert feature?
  • How many emails were sent to the user and how many emails failed to be sent to the user?
  • How many critical error events were logged in for the target access point?
  • How many warning and debug events were logged in for the target access point?
  • How many video calls / voice calls were accepted /rejected by the access point?
  • How many packets were received / transmitted by each client through traffic stream on the target access point?
  • What is the amount of data received / transmitted by each client through traffic stream on the target accesspoint?
  • What is the administrative status and operational status of each virtual access point?
  • What is the current connection status of each downstream workgroup?
  • How many packets were received and transmitted by each downstream workgroup?
  • How well data was received and transmitted by each downstream workgroup?
  • What is the current connection status of each upstream workgroup?
  • How many packets were received and transmitted by each upstream workgroup?
  • How well data was received and transmitted by each upstream workgroup?

Since the Network layer is discussed extensively in Monitoring Unix and Windows Servers document, let us now discuss the tests pertaining to the other layers.