Connector Status - CCGC Test

To establish all connections from the Citrix Cloud Gateway Connector to the cloud, the connector should be registered with the Citrix Cloud services. If the target connector is not registered, availability of the Citrix Cloud service will deny users access to their critical applications/desktops. Slowness in accessing the cloud can have an adverse impact on the user experience with the cloud. To avoid this, administrators should periodically check the whether/not the connector has been registered and proactively detect potential anomalies, and immediately initiate measures to pre-empt such abnormalities. This is what the Connector Status - CCGC test does.

Target of the test : A Citrix Cloud Gateway Connector

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the Citrix Cloud Gateway Connector to be monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The host for which the test is to be configured.


The port at which the connector listens. By default, this is 8443.

Username and Password

To monitor a Citrix Cloud Gateway Connector, the eG agent should be configured with the credentials of a user with read-only privileges to the target connector. Specify the credentials of such a user in the Username and Password text boxes.

Confirm Password

Confirm the Password by retyping it here.


By default, the SSL flag is set to No indicating that the eG agent will communicate with the connector via HTTP by default. If the target connector is SSL-enabled, then set this flag to Yes to enable the eG agent to communicate with target connector via HTTPS.

Measurements made by the test



Measurement Unit


Connectivity to Gateway service

Indicates the current connectivity status of Gateway service.


The values that this measure can report and their corresponding numeric values are as follows:

Measure Value Numeric Value
Not registered 0
Registered 1


By default, this measure reports the above-mentioned Measure Values while indicating the current status of the Gateway service. However, in the graph of this measure, the same will be represented using the corresponding numeric equivalents.