Uptime - CCGC Test

In most production environments, it is essential to monitor the uptime of critical servers/devices in the infrastructure. By tracking the uptime of each of the servers/device, administrators can determine what percentage of time a server/device has been up. Comparing this value with service level targets, administrators can determine the most trouble-prone areas of the infrastructure.

In some environments, administrators may schedule periodic reboots of their servers/devices. By knowing that a specific server/device has been up for an unusually long time, an administrator may come to know that the scheduled reboot task is not working on a server/device.

The Uptime - CCGC test included in the eG agent monitors the uptime of the target Citrix Cloud Gateway Connector.

Target of the test : A Citrix Cloud Gateway Connector

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the Citrix Cloud Gateway Connector to be monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The host for which the test is to be configured.


The port at which the connector listens. By default, this is 8443.

Username and Password

To monitor a Citrix Cloud Gateway Connector, the eG agent should be configured with the credentials of a user with read-only privileges to the target connector. Specify the credentials of such a user in the Username and Password text boxes.

Confirm Password

Confirm the Password by retyping it here.


By default, the SSL flag is set to No indicating that the eG agent will communicate with the connector via HTTP by default. If the target connector is SSL-enabled, then set this flag to Yes to enable the eG agent to communicate with target connector via HTTPS.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Has the Gateway Connector device been rebooted?

Indicates whether the target connector has been rebooted during the last measurement period or not.


The values reported by this measure and their numeric equivalents are as shown in the table:

Measure Value Numeric Value
Yes 1
No 0


By default, this measure reports the above-mentioned Measure Values while indicating whether the target connector was rebooted or not. However, in the graph of this, the HA states will be represented using the corresponding numeric equivalents.

By checking the time periods when this metric changes from 0 to 1, an administrator can determine the times when this server was rebooted. 

Uptime of the Gateway Connector during the last measure period

Indicates the time period that the connector has been up since the last time this test ran.


If the connector has not been rebooted during the last measurement period and the agent has been running continuously, this value will be equal to the measurement period. If the connector was rebooted during the last measurement period, this value will be less than the measurement period of the test. For example, if the measurement period is 300 secs, and if the connector was rebooted 120 secs back, this metric will report a value of 120 seconds.  The accuracy of this metric is dependent on the measurement period – the smaller the measurement period, greater the accuracy.

Total uptime of the Gateway Connector

Indicates the total time that the connector has been up since its last reboot.


This measure displays the number of years, months, days, hours, minutes and seconds since the last reboot. Administrators may wish to be alerted if a connector has been running without a reboot for a very long period. Setting a threshold for this metric allows administrators to determine such conditions.