Login Details - Cloud Test
For every type of session (HDX and RDP) that is established on the controller, this test reports the total number of new sessions and the count of sessions that are logging out.
Target of the test : A Citrix Cloud Site
Agent deploying the test : A remote agent
Outputs of the test : One set of results for each session type; an All descriptor also appears, which reports aggregated metrics across all session types.
Parameter | Description |
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Test Period |
How often should the test be executed. |
Host |
The IP address of the host for which this test is to be configured. |
Port |
Refers to the port at which the specified host listens to. |
Customer ID |
When configuring the Citrix Cloud service, you should have created an API client on the cloud, so that any external program can communicate with the cloud. This API client is tied to a customer ID. The Citrix Cloud API requires this customer ID, when calling REST APIs. To get the customer ID for the API client that you have created in your environment, do the following:
|
Secure Client File Path |
When creating the API client on the cloud, you will be provided with an ID and a Secret for your client. Downloading this information saves a file named secureclient.csv. The eG agent uses the ID and Secret stored in this file to connect to the Citrix Cloud API. This is why, you will have to configure this test with the full path to the secureclient.csv here. |
Report by Machine Type |
By default, this flag is set to Yes indicating that the individual descriptors of this test - i.e., the catalogs - are classified based on their machine type; in other words, the catalogs will be listed either under Server OS Machines or Desktop OS Machines based on their machine type. If you do not want to group the catalogs based on their machine types, set this flag to No. |
Proxy Host, Proxy Port, Proxy User Name, Proxy Password, and Proxy SSL |
These parameters are applicable only if the Citrix Cloud Connector communicates with the Citrix Cloud via a Proxy server. If the Proxy server requires authentication, then specify the credentials of a valid Proxy user against the Proxy User Name and Proxy Password text boxes. Confirm that password by retyping it in the Confirm Password text box. If the Proxy server does not require authentication, then specify none against the Proxy User Name, Proxy Password, and Confirm Password text boxes. By default, the Proxy SSL flag is set to No. If the specified proxy server is SSL-enabled, then set the Proxy SSL flag to Yes On the other hand, if the Citrix Cloud Connector is not using a Proxy server to communicate with the Citrix Cloud, then you need not disturb the default setting of any of the Proxy-related parameters. By default, these parameters are set to none. |
DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency. |
Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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Measurement | Description | Measurement Unit | Interpretation |
---|---|---|---|
Current sessions |
Indicates the current number of user sessions of this type on the controller. |
Number |
This count includes both the currently active sessions and inactive sessions. To know which sessions are active and which are inactive, use the detailed diagnosis of this measure. |
New sessions |
Indicates the number of sessions of this type that have been established newly on the controller. |
Number |
A consistent zero value could indicate a connection issue. |
Percent new sessions |
Indicates the percentage of current sessions of this type that were established on the controller during the last measurement period. |
Percent |
|
Sessions logging out |
Indicates the number of sessions of this type that logged out of the controller. |
Number |
If all the current sessions suddenly log out, it indicates a problem condition that requires investigation. The detailed diagnosis of this measure lists the sessions that were logged out. |
For details of the current sessions, use the detailed diagnosis of the Current sessions measure. This provides the complete details of every session on the controller. The details include: the session ID, the machine from which the session was launched and the endpoint of the session, the delivery group to which the machine belongs, the hypervisor used, the IP address of the NetScaler and StoreFront used for the session, the state of each sessions, and the time taken to broker and to establish the session. This way, administrators can quickly isolate that session that took the longest to broker or establish. Inactive/disconnected sessions can also be so identified.
Figure 2 : The detailed diagnosis of the Current sessions measure