Why Monitor Citrix Content Collaboration?
If a user is unable to access the control plane’s web interface or finds that sufficient storage space is not available for storing documents in storage zones or experiences significant delays when uploading documents using Content Collaboration, user productivity will be seriously hit; as a result, users wil end up being disillusioned with the Content Collaboration technology and with the Citrix Endpoint Management service as a whole!
To avoid this, administrators should be able to detect Content Collaboration-related problems proactively and fix them well before users notice and complain. For this purpose, eG Enterprise provides a dedicated Citrix Content Collaboration monitoring model.