Controller Services Test

This test auto-discovers the critical services executing on the Xen Delivery Controller, and reports the status of each service. With the help of this test, you can promptly detect which services are not running currently.

Target of the test : A Citrix Delivery Controller v3/4

Agent deploying the test : An internal agent

Outputs of the test : One set of results for each service auto-discovered from the Delivery Controller.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The IP address of the host for which this test is to be configured.


Refers to the port at which the specified host listens to.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Service status

Indicates whether this service is currently running or not.


This measure reports the value Ok if the service is running. The value Error, on the other hand, is reported if the service or any of its dependent services is not running. The numeric values that correspond to the above-mentioned states are as follows:

Measure Value Numeric Value
Ok 1
Error 0


By default, this measure reports the above-mentioned states to indicate service availability. However, the graph of this measure will represent the states using their corresponding numeric equivalents only – i.e., 0 and 1.

If this measure reports the value Error, then, you can use the detailed diagnosis of this test to figure out what is causing the error.


This test integrates with XDPing to report metrics. The XDPing tool is a command-line based application which automates the process of checking for the causes of common configuration issues in a XenDesktop environment. The tool can be used to verify configuration settings on both the XenDesktop Broker and VDA machines, both from the console and remotely.

To enable the eG agent to integrate with XDPing, you need to download the XDPing tool from the URL:, and then, copy it to the <EG_INSTALL_DIR>\eGurkha\bin directory on the agent host.