Citrix Teams Status - OS Test
Microsoft Teams in a virtual environment supports, by default, calling and meeting functionality in addition to chat and collaboration chat. The Citrix® HDX™ Optimization for Microsoft® Teams offers clear, crisp 720p high-definition video calls @30 fps, in an optimized architecture. Virtual application users can seamlessly participate in audio-video or audio-only calls to and from other Teams users, Optimized Teams’ users and other standards-based video desktop and conference room systems. Likewise, Microsoft relies on the Workspace app WebRTC (Web Real-Time Communication) media engine for acquiring, capturing, and processing the media. WebRTC media engine enables web browsers and virtual applications to directly share video, audio, and data during the sessions. Without proper consideration and design for optimization, virtual application users will likely find the Microsoft Teams experience to be subpar. Therefore, it is important for administrators to continuously check whether the Microsoft Teams application installed on the target server is optimized or not. The Citrix Teams Status - OS test helps administrators in this regard!
This test continuously monitor the target server and reports whether the Microsoft Teams application is installed or not. If the Microsoft Teams application is installed on the target server, then, this test will also reveal the optimization status of the Microsoft Teams application and the number of sessions during which the Microsoft Teams has used WebRTC media engine to create a connection and transfer data and/or media among users.
Note:
For the eG agent to collect metrics, the WebrtcDirectorIntegration key value should be set to 1.The WebrtcDirectorIntegration key is located in the following Registry path: HKEY_LOCAL_MACHINE\Software\Citrix\HdxMediaStream.
This test is disabled by default. To enable the test, go to the enable / disable tests page using the menu sequence : Agents -> Tests -> Enable/Disable, pick the desired Component type, set Performance as the Test type, choose the test from the disabled tests list, and click on the < button to move the test to the ENABLED TESTS list. Finally, click the Update button.
Target of the test : A Citrix Desktop Group
Agent deploying the test : A remote agent
Outputs of the test : One set of results for each citrix virtual desktop in the Citrix Desktop Group that is to be monitored
| Parameter | Description |
|---|---|
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Test Period |
How often should the test be executed. |
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Host |
The nick name of the Citrix Desktop Group component for which this test is to be configured. |
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Port |
Refers to the port at which the specified host listens to. By default, this is NULL. |
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Inside View Using |
To obtain the 'inside view' of performance of the desktops - i.e., to measure the internal performance of the cloud-based citrix virtual desktops - this test uses a light-weight eG VM Agent software deployed on each of the desktops. Accordingly, this parameter is by default set to eG VM Agent. |
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Report Powered OS |
If this flag is set to Yes (which is the default setting), then the 'inside view' tests will report measures for even those desktops that do not have any users logged in currently. Such desktops will be identified by their name and not by the username_on_desktopname. On the other hand, if this flag is set to No, then this test will not report measures for those desktops to which no users are logged in currently. |
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Report By User |
This flag is set to Yes by default. The value of this flag cannot be changed. This implies that the cloud-based virtual desktops in environments will always be identified using the login name of the user. In other words, in cloud environments, this test will, by default, report measures for every username_on_desktopname. |
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Is Cloud VMs |
Since this test runs for 'Citrix Desktop Group' component which is a cloud-hosted desktop group, this flag is set to Yes by default. |
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Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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| Measurement | Description | Measurement Unit | Interpretation | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
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Is Microsoft Teams installed? |
Indicates whether/not the Microsoft Teams is installed on the virtual machine. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only. |
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Is media engine enabled? |
Indicates whether/not the HDX WebRTC media engine is enabled for the Microsoft Teams. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only. |
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Microsoft Teams optimization status |
Indicates the current optimization status of the Microsoft Teams. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only. |
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Optimized WebRTC sessions |
Indicates the number of sessions that are optimized by WebRTC media engine. |
Number |
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