Citrix VDA Status - OS Test
Citrix Virtual Delivery Agent (VDA) is installed on a virtual machine that runs the applications or virtual desktops for the user. The VDA enables connections between the applications/desktops and the users only when the connections are brokered by Citrix. The VDA enables the virtual machines to register with Delivery Controllers and manage the High Definition experience (HDX) connection to a user device. If the VDA failed to register with a delivery controller, it would not be possible for the delivery controller to broker a connection to the target virtual desktop. The target virtual desktop would therefore become an unusable resource. The VDA issues with respect to registration are logged in the event log. Some of the most common issues that are logged into the event log are the virtual desktop not added to the correct desktop farm, the virtual desktop firewall not configured properly, DNS configuration failure, Time synchronization failure, WCF failure etc. The eG agent integrates with the XDPing to collect the metrics that details on what exactly was the reason behind the registration issues i.e., what was the service that failed. The Citrix VDA Status - OS test helps administrators to figure out which service has failed leading to VDA registration issues!
This test monitors the VDA installed on the target citrix virtual desktop and reports whether the services such as user authentication, active directory authentication, DNS lookup, WCF endpoints etc are successful or not. This test also reports the errors and warnings available in the event log when registration failure occurs.
Target of the test : A Citrix Desktop Group
Agent deploying the test : A remote agent
Outputs of the test : One set of results for the target Citrix Desktop Group that is being monitored.
| Parameter | Description |
|---|---|
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Test Period |
How often should the test be executed. |
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Host |
The nick name of the Citrix Desktop Group component for which this test is to be configured. |
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Port |
Refers to the port at which the specified host listens to. By default, this is NULL. |
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Inside View Using |
To obtain the 'inside view' of performance of the desktops - i.e., to measure the internal performance of the cloud-based citrix virtual desktops - this test uses a light-weight eG VM Agent software deployed on each of the desktops. Accordingly, this parameter is by default set to eG VM Agent. |
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Report Powered OS |
If this flag is set to Yes (which is the default setting), then the 'inside view' tests will report measures for even those desktops that do not have any users logged in currently. Such desktops will be identified by their name and not by the username_on_desktopname. On the other hand, if this flag is set to No, then this test will not report measures for those desktops to which no users are logged in currently. |
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Report By User |
This flag is set to Yes by default. The value of this flag cannot be changed. This implies that the cloud-based virtual desktops in environments will always be identified using the login name of the user. In other words, in cloud environments, this test will, by default, report measures for every username_on_desktopname. |
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Is Cloud VMs |
Since this test runs for 'Citrix Desktop Group' component which is a cloud-hosted desktop group, this flag is set to Yes by default. |
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DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency. |
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Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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| Measurement | Description | Measurement Unit | Interpretation | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
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Machine account status |
Indicates the current status of the account of the machine on which the VDA was installed. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the account of the machine. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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User authentication status |
Indicates the current status of the User authentication service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the user authentication service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Domain controller time sync status |
Indicates the current status of the Domain controller time sync service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the Domain controller time sync service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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WCF endpoint status |
Indicates the current status of the WCF endpoint service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the WCF endpoint service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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VDA windows service status |
Indicates the current status of the VDA Windows service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the VDA Windows service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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DNS lookup status |
Indicates the current status of the DNS lookup service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the DNS lookup service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Windows firewall status |
Indicates the current status of the Windows firewall service. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the Windows firewall service. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Registration status |
Indicates the registration status of the VDA. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate the registration status of the VDA. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Has valid license? |
Indicates whether the VDA license is valid or not. |
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The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate whether the license is valid or not. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Errors in event log in last one hour |
Indicates the number of errors detected in the event log for the server during the last 1 hour. |
Number |
Ideally, the value of this measure should be 0. |
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Warnings in event log in last one hour |
Indicates the number of warning messages that were logged in the event log for the server during the last 1 hour. |
Number |
Ideally, the value of this measure should be 0. |
