Monitoring the Citrix Desktop Group Component

Log into the eG monitoring interface for viewing the current state of the managed Citrix Desktop Group component and the performance statistics it reports.

In the eG monitoring console, eG Enterprise uses a specialized Citrix Desktop Group monitoring model to represent the real-time state of the Citrix cloud desktops.

Figure 2 : Layer model of the Citrix Desktop Group component

The tests mapped to these layers report metrics that have been collected from those VM agents that have been configured to monitor the same Citrix Desktop Group component - i.e., that have been configured with the same Citrix Desktop Group component nick name.

These tests track user logins and logouts on the citrix virtual desktop on the cloud, monitor user activities, and report on the resource impact of those activities on the internal health of that desktop. Using the measures reported by these tests, administrators can find quick and accurate answers to the following performance queries:

  • How many citrix desktops are powered on simultaneously on the cloud? Which ones are they and which OS are they running on?

  • Which users are logged on and when did each user login?

  • How much CPU, memory, GPU, and network resources is each citrix desktop taking?

  • What is the typical duration of a user session?

  • Who has the peak usage times?

  • What applications are running on each citrix desktop? Which applications are the top CPU/memory consumers on the citrix desktop?

  • Are any users connecting to the citrix desktop via Blast / PCoIP? If so, is any such user's experience with the citrix desktop sub-par? What could be impacting user experience?

Each layer of Figure 1 is dealt elaborately in the following topics:

The Outside View of VMs Layer

The Inside View of Desktops Layer