XM Logon Status Test

Frequent login failures and inexplicable delays when accessing the Endpoint Management server can have an adverse impact on a user’s experience with Endpoint Management. To capture such failures/delays proactively and isolate their root-cause, administrators can use the XM Logon Status test. At configured intervals, this test emulates a user logging into Endpoint Management. In the process, the test captures every step of the user login and reports the time taken at each step. This way, unusual slowness in logging in can be captured and where the login process was delayed can be determined – when connecting to Endpoint Management? Or when authenticating?

Target of the test : A Citrix Endpoint Management

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the Endpoint Management server being monitored.

Configurable parameters for the test
Parameter	Description
Test Period	How often should the test be executed.
Host	The host for which the test is to be configured.
Port	The port at which the specified host listens. By default, this is 4443.
Username and Password	Specify the credentials of a Endpoint Management user with Administrator privileges.
Confirm Password	Confirm the password by retyping it here.
SSL	Indicate whether/not the Endpoint Management server is SSL-enabled. By default, this flag is set to Yes

Measurements made by the test

Measurement

Description

Measurement Unit

Interpretation

Connection status

Indicates whether/not the user could connect to Endpoint Management.

The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value	Numeric Value
Success	1
Failed	0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the connection is indicated using the numeric equivalents only.

Time taken to connect

Indicates the time taken to connect to Endpoint Management.

Secs

A low value is desired for this measure. A high value indicates a connection bottleneck.

Authentication status

Indicates whether/not the login credentials of the user were successfully authenticated.

The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value	Numeric Value
Success	1
Failed	0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the authentication is indicated using the numeric equivalents only.

Time taken to authenticate

Indicates the time taken to authenticate the user login.

Secs

A high value for this measure could indicate an authentication delay.

Time taken to login

Indicates the total time taken to login to Endpoint Management.

Secs

A high value indicates a login delay. In this case, you can compare the value of the Time taken to connect and Time taken to authenticate measures to know where the login was bottlenecked.