Monitoring the Citrix Federated Authentication Server

eG Enterprise provides a specialized monitoring model for the Citrix Federated Authentication Server.

Figure 1 : Layer model of the Citrix Federated Authentication Server

Each layer of this model is associated with tests that report on a wide variety of KPIs related to the CFAS. Using the metrics so reported, administrators can find quick and accurate answers for the following performance queries:

  • Is the Citrix FAS server available over the network? If so, is it responding well to network requests?
  • Has any authorization certificate expired?
  • Can any user certificate be used as an in-session smart card?
  • Has any user certificate expired? If so, which one?
  • Is any Certificate Authority (CA) inaccessible?
  • Is any FAS server in maintenance mode? If so, which one?
  • How much time is the Citrix FAS server taking to process certificate signing requests? Is there a processing bottleneck on the server?
  • How is the request load on the server - high? medium? or low?

Since the bottom five layers are already discussed in the Monitoring Unix and Windows Servers document, we will be taking only the Citrix Federated Authentication Service layer up for discussion.