Citrix Receiver Not Supporting Selected Encryption

When the simulator tries to launch the published desktop/application, the following error message may sometimes appear, causing the launch to fail:

"This version of Citrix Receiver does not support selected encryption. Please contact your administrator.”

To resolve this issue, follow the steps below:

  • Open the Windows Registry.
  • Add an entry with the following details to the HKLM\Software\Citrix\ICA Client key:

    Name: VdLoadUnLoadTimeOut

    Type: Reg_Dword

    Value: 60