Introduction

Citrix NetScaler SDX is a service delivery networking platform for enterprise and cloud datacenters. A virtualized architecture supports multiple NetScaler instances on a single hardware appliance, while a control plane unifies provisioning, monitoring and management.

An administrator can effectively partition the physical box into as many as 16 virtual instances. This helps enterprises running specific virtual versions of the SDX with different settings, configurations and software versions tuned to work with specific services within an enterprise. It can be considered as an all-in-one web application delivery system (ADC) which can make applications run up to five times faster, ensure that the applications are always available with their load balancing capacities and reduce web application ownership costs.

Owing to these capabilities, the NetScaler SDX is widely used in cloud datacenters, where multi-tenancy, resource consolidation, and on-demand access to resources are key for ensuring user satisfaction. In such datacenters, if the SDX appliance unexpectedly reboots or if the appliance/VPX instances on it are even momentarily sluggish, the performance of business-critical applications on the cloud is sure to be badly hit! This in turn translates into a bad cloud experience for the end-users. To avoid this, administrators should closely track the availability, responsiveness, and overall health of the SDX appliance and the VPX instances operating on it, and capture performance anomalies well before end-users notice or complain. With eG Enterprise, administrators can do that and more!

eG Enterprise provides in-depth insights into the availability and performance of the SDX appliance and reports potential issues in its performance. With the help of the accurate problem identification and preemptive alerting capabilities of eG Enterprise, administrators can capture and resolve issues before they affect user experience.