CSG Validation Test

This test reports results of the validations done by the Secure Ticket Authority before getting access to the Citrix Gateway Server.

Target of the test : Any Citrix Secure Gateway server

Agent deploying the test : An internal agent

Outputs of the test : One set of results is reported for every Citrix secure gateway server being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed


The IP address of the host for which the test is being configured.


Refers to the port used by the Citrix secure gateway server

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Failed ticket validations

The rate of unsuccessful STA ticket validation requests.


If a ticket is not validated by the STA or the Secure Gateway Service, the measure is increased. More than 5 ticket validations indicate that the client configuration in the Metaframe should be investigated.

Failed access token validations

The total number of unsuccessful access token validations.


This counter is incremented if an access token cannot be validated by the Authentication Service or there is an error while the Secure Gateway Service is attempting to validate the access token. More than 3 validation errors interprets that the state of the tickets generated should be verified or the connation between the Client and SecureGateway should be checked.

Successful validations

The rate of validations succeeded



Successful cache validations

The rate at which successful access token validations occur in the Secure Gateway Service matching the contents of its cache.



The measure is increased when the Secure Gateway Service successfully validates an access token by checking if it has the access token in its cache.

Successful STA validations

The rate at which successful validations occur through Authentication Service in response to access token validation requests from the Secure Gateway Service.


The measure is increased when the Authentication Service returns a validation successful message.