ShareFile Files and Folders Test

Files within ShareFile can be grouped into folders in order to organize the files and manage permissions. If these files and folders are allowed to grow uncontrollably, then at some point in time, ShareFile will have no storage space for new files. Such an eventuality, may not only impact user productivity but may beat the very purpose of ShareFile. To avoid this, administrators should closely monitor the rate at which the number of files and the size of folders in a ShareFile account are growing, proactive detect alarming growth patterns, and promptly take action to curb the growth, so as to conserve storage space. This is exactly what the ShareFile Files and Folders test does!

This test tracks the growth in the number and size of files and folders (respectively) and sends out email/SMS alerts to users if unusual/disturbing growth patterns are noticed. In addition, detailed diagnostics provided by the test also points administrators to those folders that are used the least. This information helps administrators know which folders are ideal candidates for deletion when efforts are taken to reduce space consumption in a ShareFile account.

Target of the test : Citrix ShareFile

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the Citrix ShareFile account that is monitored

Configurable parameters for the test
  1. Test period - How often should the test be executed
  2. Host - The host for which the test is to be configured.
  3. port – The port at which the host listens. By default, this is NULL.
  4. email id – Provide the email ID of the Sharefile user with ‘Admin’ access to Sharefile. The credentials of this user are necessary for enabling this test to connect to the Sharefile REST API, running API commands, and pulling out metrics.  
  5. password – Specify the password associated with the configured email id
  6. CONFIRM PASSWORD – Confirm the password by retyping it here.
  7. ssl – Indicate whether/not Sharefile is SSL-enabled. By default, this flag is set to Yes.
  8. days – Here, specify the period of inactivity beyond which a folder is counted as a Least used folder by this test. For instance, if the number 30 is specified against days, then this test will include all folders that have not been accessed even once in the last 30 days (or more) in the Least used folderscount. Similarly, all folders that have been used at least once in the last 30 days will be counted as Most used folders.
  9. DETAILED DIAGNOSIS - To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Folders

Indicates the number of folders in the ShareFile account.

Number

 

Folders size

Indicates the total size of all folders in the ShareFile account.

MB

 

Growth rate of folder size

Indicates the percentage growth in the size of folders since the last measurement period.

Percent

A very high value for this measure is a cause for concern as it indicates that folder size is growing rapidly. To curb the growth, you may want to remove unused/seldom used folders from the storage zone.

Asynchronous operations

Indicates the number of asynchronous operations performed on the ShareFile account.

Number

 

Most active folders

Indicates the number of folders used actively.

Number

This measure reports the count of folders that have been accessed at least once in the number of days configured for this test.

Use the detailed diagnosis of this measure to know which folders have been actively used.

Least used folders

Indicates the number of folders that have been used less.

Number

This measure reports the count of folders that have not been accessed even once in the number of days configured for this test.

Use the detailed diagnosis of this measure to know which folders have been seldom accessed.

Files

Indicates the total number of files in the ShareFile account.

Number

 

Growth rate of files count

Indicates the percentage growth in file count since the last measurement period.

Percent

A very high value for this measure is a cause for concern as it indicates that file count is growing rapidly. To curb the growth, you may want to remove unused/seldom used folders from the storage zone.