ShareFile Operations Test
One of the reasons why users opt for ShareFile is that it enables them to quickly and securely upload, download, and even delete files from anywhere through any desktop/device. However, at runtime, if ShareFile is unable to deliver the high-quality experience it promises , IT will be forced to hunt for alternatives. To avoid such an outcome, administrators should make sure that the guaranteed ShareFile service levels are delivered at all times. For this, administrators will have to periodically check the time it takes to upload, download, and delete files from ShareFile, isolate bottlenecks proactively, and plug the holes before users complain. The ShareFile Operations test helps administrators in this exercise. At configured intervals, this test emulates a file upload, download, and delete using ShareFile and reports the time it takes to perform each of these operations. This provides administrators with early indicators of problem conditions, thus enabling them to resolve the problem before any irrepairable damage is done.
This test is disabled by default. To enable the test, go to the enable / disable tests page. To access this page, follow the Tests -> Enable/Disable menu sequence in the Agents tile of the Admin tile menu. In the enable/disable tests page, pick Citrix ShareFile as the Component type, Performance as the Test type, choose this test from the disabled tests list, and click on the < button to move the test to the ENABLED TESTS list. Finally, click the Update button.
Target of the test : Citrix ShareFile
Agent deploying the test : A remote agent
Outputs of the test : One set of results for the Citrix ShareFile account that is monitored
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Measurement | Description | Measurement Unit | Interpretation | ||||||
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Upload status |
Indicates whether/not the upload was successful. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the upload status is indicated using the numeric equivalents only. |
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Time taken for upload |
Indicates the time it took for this test to upload the file to ShareFile. |
Secs |
Ideally, the value of this measure should be low. A high value is indicative of a poor upload experience with ShareFile. The reasons for the same should be investigated. |
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Download status |
Indicates whether/not the download was successful. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
If upload fails, then download and delete will fail. Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the download status is indicated using the numeric equivalents only. |
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Time taken for download |
Indicates the time it took for this test to download the file from ShareFile. |
Secs |
Ideally, the value of this measure should be low. A high value is indicative of a poor download experience with ShareFile. The reasons for the same should be investigated. |
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Delete status |
Indicates whether/not the delete was successful. |
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The values that this measure can report and their corresponding numeric values are discussed in the table below:
If upload fails, then download and delete will fail. Note: By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the delete status is indicated using the numeric equivalents only. |
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Time taken for delete |
Indicates the time it took for this test to delete the file from ShareFile. |
Secs |
Ideally, the value of this measure should be low. A high value is indicative of a poor file deletion experience with ShareFile. The reasons for the same should be investigated. |