Citrix Logins Test

The Citrix Logins test monitors the new logins to the Citrix Virtual Apps server.

Target of the test : Citrix Virtual Apps

Agent deploying the test : An internal agent

Outputs of the test : One set of results for the Citrix Virtual Apps that is to be monitored

Configurable parameters for the test
  1. Test period - How often should the test be executed
  2. Host - The host for which the test is to be configured.
  3. port – The port number at which the specified HOST listens to. By default, this is 1494.
  4. REPORT USING MANAGERTIME – By default, this flag is set to Yes. This indicates that the user login time displayed in the detailed diagnosis page for this test and in the Thin Client reports will be based on the eG manager's time zone by default. Set this flag to No if you want the login times displayed in the detailed diagnosis page for this test and in the Thin Client reports to be based on the Citrix server’s local time.
  5. REPORT BY DOMAIN NAME – By default, this flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user session that logged out. This default setting ensures that administrators are able to quickly determine the domains to which the users who logged out belonged. You can set this flag to No if you want detailed diagnosis to display only the username of the users who logged out.
  6. DD FREQUENCY – Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against dd frequency.
  7. DETAILED DIAGNOSIS – To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

New logins:

Indicates the number of new logins to this Citrix Virtual App during the last measurement period.


A consistent zero value could indicate a connection issue.

Using the detailed diagnosis of the New logins measure, you can not only identify the users who logged in recently, but can also figure out when each user logged in and from which client machine.

Percent new logins:

Indicates the percentage of current sessions that logged in during the last measurement period.



Sessions logging out:

Indicates the number of sessions that logged out.


If all the current sessions suddenly log out, it indicates a problem condition that requires investigation.

With the help of the detailed diagnosis of the Sessions logging out measure, you can identify the users who logged out, when every user logged in and from which client machine, and the duration of each user’s session. In addition, you can also find out the time duration(in minutes) and the percentage of time for which the user was idle during each session. Abnormally long sessions on the server can thus be identified.