Citrix Teams Status Test

Microsoft Teams in a Citrix Virtual Apps environment supports, by default, calling and meeting functionality in addition to chat and collaboration chat. The Citrix® HDX™ Optimization for Microsoft® Teams offers clear, crisp 720p high-definition video calls @30 fps, in an optimized architecture. Virtual application users can seamlessly participate in audio-video or audio-only calls to and from other Teams users, Optimized Teams’ users and other standards-based video desktop and conference room systems. Likewise, Microsoft relies on the Workspace app WebRTC (Web Real-Time Communication) media engine for acquiring, capturing, and processing the media. WebRTC media engine enables web browsers and virtual applications to directly share video, audio, and data during the sessions. Without proper consideration and design for optimization, virtual application users will likely find the Microsoft Teams experience to be subpar. Therefore, it is important for administrators to continuously check whether the Microsoft Teams application installed on the target server is optimized or not. The Citrix Teams Status test helps administrators in this regard!

This test continuously monitor the target Citrix Virtual Apps server and reports whether the Microsoft Teams application is installed or not. If the Microsoft Teams application is installed on the target server, then, this test will also reveal the optimization status of the Microsoft Teams application and the number of sessions during which the Microsoft Teams has used WebRTC media engine to create a connection and transfer data and/or media among users.

Note:

For the eG agent to collect metrics, the WebrtcDirectorIntegration key value should be set to 1.The WebrtcDirectorIntegration key is located in the following Registry path: HKEY_LOCAL_MACHINE\Software\Citrix\HdxMediaStream.

Target of the test : A Citrix Virtual Apps Server

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for the Citrix Virtual Apps server monitored

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed. By default, this is 6 hours.

Host

The host for which the test is to be configured.

Port

Refers to the port used by the Citrix server. By default, it is set to 1494.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Is Microsoft Teams installed?

Indicates whether/not the Microsoft Teams is installed on the target virtual Apps server.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only.

Is media engine enabled?

Indicates whether/not the HDX WebRTC media engine is enabled for the Microsoft Teams.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only.

Microsoft Teams optimization status

Indicates the current optimization status of the Microsoft Teams.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Unknown 0
Optimized 1
Not optimized 2

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure is indicated using the numeric equivalents only.

Optimized WebRTC sessions

Indicates the number of sessions that are optimized by WebRTC media engine.

Number