Citrix Disconnects Test
A user session is terminated when a user logs off from the Citrix Virtual Apps server or when the session is abruptly interrupted (e.g., due to server, network, or application errors). When a user logs off, all the applications started by the user are terminated. However, when a user disconnects, the applications started by the user will keep running on the server consuming resources. Hence, the number of disconnected sessions on a Citrix Virtual Apps server should be kept to a minimum. Abrupt disconnects can significantly impact the end user experience, and hence, it is important to monitor the number of disconnected sessions at any point of time. This test measures the number of disconnected user sessions.
Target of the test : Citrix Virtual Apps
Agent deploying the test : An internal agent
Outputs of the test : One set of results for the Citrix Virtual Apps server that is to be monitored
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Measurement | Description | Measurement Unit | Interpretation |
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New disconnects: |
Indicates the number of sessions that were disconnected during the last measurement period. |
Number |
The detailed diagnosis of this measure indicates the user, session ID, and client type for each newly disconnected session. This information can be used to track whether specific users are being disconnected often. |
Quick reconnects: |
Indicates the number of users who reconnected soon after a disconnect. |
Number |
The detailed diagnosis of this measure, if enabled lists the users who have reconnected quickly. |
Total disconnects: |
Indicates the total number of sessions that are in the disconnected state. |
Number |
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