Citrix XA Logins Test

The Citrix XA Logins test monitors the new logins to the Citrix server.

Target of the test : Any Citrix server

Agent deploying the test : An internal agent

Outputs of the test : One set of results is reported for each Citrix server being monitored

Configurable parameters for the test
  1. TEST PERIOD – How often should the test be executed
  2. Host – The host for which the test is to be configured
  3. Port – Refers to the port used by the Citrix server
  4. reportusingmanagertime - By default, this flag is set to Yes. This indicates that the user login time displayed in the detailed diagnosis page for this test and in the Thin Client reports will be based on the eG manager's time zone by default. Set this flag to No if you want the login times displayed in the  detailed diagnosis page for this test and in the Thin Client reports to be based on the Citrix server’s local time.
  5. domain name, domain user, domain password, and confirm password – A Citrix XenApp server (v6.5) can run in the controller mode or the worker mode. In the controller mode, the XenApp server can perform all farm management tasks. However, in the worker mode, a XenApp server can only host user sessions.

    By default, the domain name, domain user, domain passwor and confirm password parameters are set to none. If the XenApp server being monitored is the controller in a farm, then this default value will automatically apply. In other words, in this case, you can leave the values of these parameters as none. On the other hand, if the target XenApp server is a worker in the farm, then first, you will have to configure the name of the domain in which the XenApp server operates in the domain name text box. Then, you need to configure the test with the credentials of a user with Citrix Farm Administrator rights, using the domain user and domain password text boxes. Finally, you will have to confirm the domain password by retyping it in the confirm password text box.

    Note:

    If the XenApp server is a worker in the farm, then, in addition to configuring the domain name, domain user, domain password parameters, the following pre-requisites should also be fulfilled for this test to report metrics:

    • Make sure that the Citrix XenApp Commands Remoting service is running in the Controller server.
    • The port 2513 must be open on the Controller server in the farm.
  6. report by domain name – By default, this flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user session that logged out. This default setting ensures that administrators are able to quickly determine the domains to which the users who logged out belonged. You can set this flag to No if you want detailed diagnosis to display only the username of the users who logged out.
  7. DD Frequency - Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against dd frequency.
  8. DETAILED DIAGNOSIS - To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

New logins:

Indicates the number of new logins to the Citrix server in the last measurement period.

Number

A consistent zero value could indicate a connection issue.

You can use the detailed diagnosis of this test to know which users logged in recently.

Percent new logins:

Indicates the percentage of current sessions that logged in during the last measurement period.

Percent

 

Sessions logging out:

Indicates the number of sessions that logged out.

Number

If all the current sessions suddenly log out, it indicates a problem condition that requires investigation.

The detailed diagnosis of this measure lists the sessions that logged out.

Using the detailed diagnosis of the New logins measure, you can not only identify the users who logged in recently, but can also figure out when each user logged in and from which client machine.

Figure 1 : The detailed diagnosis of the New logins measure

With the help of the detailed diagnosis of the Sessions logged out measure, you can identify the users who logged out, when every user logged in and from which client machine, and the duration of each user’s session. Abnormally long sessions on the server can thus be identified. 

Figure 2 : The detailed diagnosis of the Sessions logged out measure