Server Work Items Test

This test reports critical statistics related to the status of work items.

Target of the test : Any Citrix server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for every server being monitored

Configurable parameters for the test
  1. TEST PERIOD – How often should the test be executed
  2. Host – The host for which the test is to be configured
  3. Port – Refers to the port used by the Citrix server
  4. separate process - By default, this parameter is set to Auto. This implies that by default, this test auto-discovers the operating system on which the target Citrix server is running. Based on the auto-discovered OS, the test uses either the eG agent process itself to collect the required metrics or spawns a separate process for this purpose. If the target server is discovered to be executing on a Windows 2003 (or earlier) platform, then the eG agent process itself will collect the metrics reported by this test. On the other hand, if the target server is found to execute on Windows 2008 (or above), then a separate process is spawned for metrics collection. Alternatively, you can set this flag to true or yes. In this case, metrics collection is performed by a separate process, regardless of the operating system of the Citrix server. If you set this flag to false or no on the other hand, then the eG agent process collects the metrics, regardless of the operating system of the Citrix server.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Resolution work items currently being executed:

Reports the number of resolution work items that are currently being executed.

Number

 

Resolution work items ready for execution:

Indicates the number of resolution work items that are currently ready to be executed.

Number

 

Work items pending execution:

Indicates the number of work items that are currently being executed.

Number

 

Work items pending execution:

Indicates the current number of work items that are not yet ready to be executed.

Number

 

Work items ready for execution:

Indicates the number of work items that are ready to be executed currently by IMA Threads.

Number

Attention is needed if this measure is sustained at 2 for one minute.