How to Monitor Citrix XenMobile Using eG Enterprise?

eG Enterprise monitors the Citrix XenMobile server only in an agentless approach. All that is required for this is a eG agent deployed on a remote Windows host. This agent uses either/both of the following mechanisms to pull out performance statistics related to the XenMobile server:

  • The eG tests uses the HTTPS Client to hit the URL of the XenMobile Web Console and pulls out a host of performance information, and/or;
  • The eG tests parse a Syslog file created on the remote Syslog server used by XenMobile for collecting metrics.

To use these mechanisms, the following pre-requisites need to be fulfilled:

  • The eG agent should be deployed on the Syslog server that hosts the Syslog file used for metrics collection.
  • The eG agent has to be configured with the credentials of a user to XenMobile who is vested with ‘Administrator’ privileges.

Once the pre-requisites are fulfilled, manage the XenMobile server using the eG administrative interface. The procedure for achieving is explained in the following section.

Managing the Citrix Xenmobile Sever

  1. Log into the eG administrative interface.
  2. eG Enterprise cannot automatically discover Citrix XenMobile. You need to manually add the server using the COMPONENTS page (see Figure 1) that appears when the Infrastructure -> Components -> Add/Modify menu sequence is followed. Remember that components manually added are managed automatically.

    Figure 1 : Adding a Citrix XenMobile

  3. Specify the Host IP and the Nick name of the Citrix XenMobile in Figure 1. Then click the Add button to register the changes.
  4. Since the XenMobile server can be monitored only in an agentless manner, the Agentless flag will be switched on by default (see ).
  5. Select Other from the OS and Mode drop-down lists.
  6. Pick the Remote agent that will monitor the XenMobile server. Similarly, select the External agent that will report the network availability and responsiveness of the server.
  7. Next try to signout, a list of unconfigured tests will appear as shown in Figure 2.

    Figure 2 : List of Unconfigured tests to be configured for the Citrix XenMobile

  8. Click on the XM Certificates test to configure it. To know how to configure the test, refer to XM Certificates Test.
  9. Once the XM Certificates test is configured, signout of the eG administrative interface. This time you will be prompted to configure the XM Console Operations test and the XM Operations test.
  10. Click on the XM Console Operations test to configure it. To know how to configure the test, refer to XM Console Operations Test.
  11. Finally, signout of the eG administrative interface.