A Cloud Desktop is a “web based desktop” that you can access from any suitable device connected to the Internet. Such desktops are the mainstay of Desktop-as-a-Service (DaaS) offerings. In a typical DaaS offering, desktop operating systems run inside virtual machines on servers in a cloud provider's (eg., AWS Workspaces, Microsoft Azure, etc.) data center; these desktop operating systems are called Cloud Desktops. All the necessary support infrastructure for DaaS, including storage and network resources, also lives in the cloud. The DaaS provider then streams the cloud desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.

Figure 1 : How DaaS works

Cloud desktops encounter similar performance problems as do on-premises VDI. Slow logon, poor user experience complaints, unsatisfactory session performance, and resource utilization bottlenecks often hamper cloud desktop delivery. To maximize user satisfaction and earn quick and significant returns on their cloud investments, administrators should monitor the resource usage of and user activity on cloud desktops, proactively detect abnormalities, and promptly fix them. This is where eG Enterprise helps!

eG Enterprise provides a specialized Cloud Desktop model which provides a 360 degree view of the performance of desktops on a cloud. Amazon Cloud Desktops and Windows O365 Desktops can also be monitored using this model. The topics listed below will discuss how eG Enterprise monitors VDI on the cloud and what performance insights it provides:

How Does eG Enterprise Monitor Cloud Desktops?

How to Monitor Cloud Desktops Using eG Enterprise?

Monitoring the Cloud Desktops Component