Job History Test

This test auto-discovers each job state/status and for each job state, this test reports the total number of jobs. Using this test, administrators can figure out the job state with the maximum number of jobs. The detailed diagnosis of this measure helps in identifying the client whose jobs are failing frequently.

Target of the test : A Commvault Backup Server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for the target Commvault Backup server that is to be monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The IP address of the target Server that is being monitored.

Commvault ID and Commvault Password

By default, the eG agent executes CLI Commands on the target Commvault Backup server to collect the required metrics. For the eG agent to execute the CLI commands, a special user with monitoring privilege is required. Specify the credentials of such a user in the Commvault ID and Commvault Password text boxes.

Confirm Password

Confirm the password by retyping it here.

Base Installed Location

By default, the CLI commands that need to be executed by the eG agent will be located within a folder called 'Base' within the install directory of the target Commvault Backup server. For the eG agent to execute the commands, specify the full path to the Base folder against the Base Installed Location parameter. For example, the full path to the Base folder can be specified as: C:\\Program Files\\Commvault\\Contentstore\\Base.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Total jobs

Indicates the total number of jobs with this job state/status.


Compare the value of this measure across the job states to identify the job state with maximum number of jobs.

For each job state, the detailed diagnosis of this measure lists the Job ID, Client, Sub Client, Storage Policy, Application Type, Bakupset and Instance .