EMC ECS Unacknowledged AlertsTest

The EMC ECS Alerts panel displays a count of critical alerts and errors. The alerts are assigned severity like critical or error.

This test determines the number of alerts raised by the system and how many of these tests fall within different categories. Administrators should be on the lookout for this and should take immediate action if there are any critical alerts. Similarly, if there are too many errors and warnings, it means something is wrong with the system.

Target of the test : A Dell EMC Elastic Cloud Storage System

Agent deploying the test : A remote agent

Outputs of the test : One set of resultsfor EMC ECS Storage System

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed .


The host for which the test is to be configured. Since the storage device is managed using the IP address of its storage controller, the same will be displayed as host.


The port number at which the specified host listens. By default, this is NULL.


This is the port at which REST API connectivity is provided. By default, port 4443 is used.

Username and Password

To collect performance metrics from the target storage device, the eG agent should be configured with the credentials of a user who is vested with "read-only" privileges to access REST API of the target storage device. Specify the credentials of such a user in the Username and Password text boxes.

Confirm Password

Confirm the password by retyping it here.

Timeout Seconds

Specify the time duration for which this test should wait for a response from the storage system in the Timeout text box. By default, this is 60 seconds.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation


Indicates the number of Information alerts displayed on the panel.


These alerts provide the vital information about the operation of EMC Elastic cloud storage. you should keep an eye on these information alerts, as these provide important pointers to potential problems.

The detailed diagnosis of this measure provides additional details including Alert Id, Type, Namespacem Symptom code, Is acknowledged and Description.


Indicates the number of warning alerts displayed on the panel.


Warnings may start appearing when some of the manufacturer provided indicators cross threshold. System may still be working fine, you should keep an eye in warnings and fix problems immediately.


Indicates the number of errors displayed on the panel.


Alerts related to errors can provide major pointers to abnormal behave of the system.


Indicates the number of critical alerts displayed on the panel.


Critical alerts are raised when there is some problem with the system which has cause major failure.


Indicates the number of all other types of alerts displayed on the panel.