Why Monitor Dell Wyse ?

Success of digital workspaces depends on users experiencing great user experience. Thin clients are important components of a digital workspace. Proactive monitoring helps IT teams take preemptive action to improve UX. Without visibility into thin clients, IT teams will not be able to fully address “my digital workspace is slow” complaints. Thin client monitoring completes the end-to-end picture for monitoring tools and enables fast and accurate troubleshooting of problems.

eG Enterprise integrates with Dell Wyse to eliminate the visibility gap in Dell Wyse thin client-based digital workspace deployments. From the eG Enterprise console, administrators can monitor and report the performance of their Dell Wyse thin clients and Wyse Management Suite installed in their environment. The end-to-end performance visibility and embedded analytics provided by eG Enterprise - along with the enhanced endpoint management and control provided by Dell Wyse - enable end user computing teams to successfully make the shift from managing desktops to managing digital customer experience. Monitoring Dell Wyse helps the administrators to:

  • monitor all thin clients, track which ones are short of resources.

  • identify whether any resource intensive processes are slowing down a Dell Wyse thin client.

  • obtain rich end-to-end topology views with drilldowns from a user session to thin clients, thus enabling faster and more accurate diagnosis.

  • benchmark the resource usage and performance of a Dell Wyse thin client and detect any deviations from normal.