Clariion Fault Hardware Test

This test promptly alerts administrators to faulty components on the storage system. You can use the detailed diagnosis of this test to view which components are faulty.

Target of the test : An EMC CLARiiON storage device

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the storage device being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The IP address of the storage device for which this test is to be configured.


The port number at which the storage device listens. The default is NULL.


By default, the host IP will be displayed here. If the eG agent has also been configured to use the SMI-S provider for metrics collection, then the IP address of host on which the SMI-S provider has been installed, will be displayed here by default. In this case, you should change the value of this parameter to reflect the IP address of the EMC CLARiiON storage device. However, if the eG agent uses only the NaviSphere CLI for monitoring, then the default settings can remain. 


The eG agent uses the command-line utility, NaviSecCli.exe, which is part of the NaviSphere Management Suite, to communicate with and monitor the storage device. To enable the eG agent to invoke the CLI, configure the full path to the CLI in the NaviseccliPath text box.

User Name and Password

Provide the credentials of a user who is authorized to access the storage device in the User Name and Password text boxes.

Confirm Password

Confirm the password by retyping it here.


Indicate the duration (in seconds) for which this test should wait for a response from the storage device. By default, this is set to 120 seconds. Note that the 'Timeout' value should always be set between 3 and 600 seconds only.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormalfrequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation


Indicates whether any component on the device is currently faulty or not.


This measure reports the value Yes if at least one component on the storage system has been found to be faulty. The value No is reported if no faulty components have been discovered on the storage system.

The numeric values that correspond to each of the fault states discussed above are as follows:

State Numeric Value
Yes 0
No 1


By default, this measure reports the States listed in the table above to indicate the fault status of a component. The graph of this measure however, represents the fault state using the numeric equivalents - 0 and 1.

If this measure reports the value Yes, then, you can use the detailed diagnosis of the measure to know which components on the system are currently faulty.