Many applications record errors and events in various proprietary error logs. These proprietary error logs have different formats and display different user interfaces. Moreover, the system administrator cannot merge the data to provide a complete report. Therefore, the administrator needs to check a variety of sources to diagnose problems.

Event logging in Microsoft Windows NT/Windows 2000 provides a standard, centralized way for applications and the operating system to record important software and hardware events. The event-logging service stores events from various sources in a single collection called an event log. The system administrator can use the event log to help determine what conditions caused the error and the context in which it occurred. By periodically viewing the event log, the system administrator may be able to identify problems (such as a failing hard drive) before they cause damage. This where eG Enterprise helps administrators.