How does the eG Enterprise Logon Simulator for Exchange Work?
A light-weight eG Logon Simulator Agent drives the logon simulation. You only have toinstall this agent on any Windows host in your environment and configure it to simulate accesses to a mailbox on an on-premise Exchange server or to the email service offered by Office 365. The agent then periodically emulates the entire process of a user logging into an Exchange server via a web interface and accessing his/her mailbox. To perform this simulation, the Logon Simulator Agent has to be configured with the following:
- The URL of the Outlook Web Access (OWA) interface or Office 365 portal that it needs to hit
- The email ID and valid login credentials of the mailbox on the Exchange server /Office 365 portal that it needs to access;
Once the Logon Simulator Agent is configured, it runs at a pre-configured frequency. Every time it runs, it simulates the logon process, as detailed below:
- The Logon Simulator Agent first opens the Chrome browser and connects to the configured URL.
- It then logs in through the web interface (which can be an OWA interface or an Office 365 portal) and captures the time taken to login. The success/failure of the login is also determined.
- The agent next opens the configured mailbox and records the duration of the access. In the process, it figures out whether/not the mailbox was accessed successfully.
- Finally, the agent closes the mailbox and logs out of the Exchange server / Office 365 portal. The log out duration is also captured.
- Steps 1 to 4 are then repeated for every mailbox (i.e., email ID) that has been configured for monitoring.