How does the eG Enterprise Logon Simulator for Exchange Work?

A light-weight eG Logon Simulator Agent drives the logon simulation. You only have toinstall this agent on any Windows host in your environment and configure it to simulate accesses to a mailbox on an on-premises Exchange server or to the email service offered by Office 365. The agent then periodically emulates the entire process of a user logging into an Exchange server via a web interface and accessing his/her mailbox. To perform this simulation, the Logon Simulator Agent has to be configured with the following:

  • The URL of the Outlook Web Access (OWA) interface or Office 365 portal that it needs to hit
  • The email ID and valid login credentials of the mailbox on the Exchange server /Office 365 portal that it needs to access;

Once the Logon Simulator Agent is configured, it runs at a pre-configured frequency. Every time it runs, it simulates the logon process, as detailed below:

  1. The Logon Simulator Agent first opens the Chrome browser and connects to the configured URL.
  2. It then logs in through the web interface (which can be an OWA interface or an Office 365 portal) and captures the time taken to login. The success/failure of the login is also determined.
  3. The agent next opens the configured mailbox and records the duration of the access. In the process, it figures out whether/not the mailbox was accessed successfully.
  4. Finally, the agent closes the mailbox and logs out of the Exchange server / Office 365 portal. The log out duration is also captured.
  5. Steps 1 to 4 are then repeated for every mailbox (i.e., email ID) that has been configured for monitoring.