Troubleshooting

If any of the WebSphere tests is not reporting measures, then try to connect to the URL of the following format:

http://<WebSphereIP>:<WebSpherePort>/egurkha/egurkha/EgWebSphere.jsp?module=<moduleName>&hostname=<serverHostName>&&nodename=<nodeName>&connectorport=<SOAPConnectorPort>&server=<serverName>&user=<userName>&password=<password>

Here, specify

hostIP           =  IP of the machine in which the WebSphere Server is running.

hostPort        =  The port on which the server is running.

moduleName  =  The name of the module for which measures are required. This will vary from one test to another.

serverHostName =  The value of the SERVERHOSTNAME parameter of the test

SOAPConnectorPort = The SOAP connector port that is mentioned against the CONNECTORPORT parameter of the test

userName and password = If security is enabled for the WebSphere server being monitored, then provide a valid user name and password

server = The value of the SERVERNAME parameter of the test

nodeName = The value of the NODENAME parameter of the test

Examples:

Note:

All the examples provided below pertain to WebSphere environments, where security is not enabled.

  1. If the WAS Oraclen test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=OraclenModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  2. If the WAS Connection Pools test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=connectionPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  3. If the WAS Cache test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=cacheModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  4. If the WAS Object Pools test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=objectPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  5. If the WAS Gateway test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=wsgwModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  6. If the WAS ORB Performance test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=orbPerfModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  7. If the WAS Web Applications test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=webAppModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  8. If the WAS Web Service test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=webServicesModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  9. If the WAS Sessions test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=servletSessionsModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  10. If the WAS Transactions test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=transactionModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  11. If the WAS JVM test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=jvmRuntimeModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1

  12. If the WAS Threads test is not reporting measures, then use the following URL:

    http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=threadPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1