Troubleshooting

If any of the WebSphere tests is not reporting measures, then try to connect to the URL of the following format:

http://<WebSphereIP>:<WebSpherePort>/egurkha/egurkha/EgWebSphere.jsp?module=<moduleName>&hostname=<serverHostName>&&nodename=<nodeName>&connectorport=<SOAPConnectorPort>&server=<serverName>&user=<userName>&password=<password>

Here, specify

hostIP = IP of the machine in which the WebSphere Server is running.

hostPort = The port on which the server is running.

moduleName = The name of the module for which measures are required. This will vary from one test to another.

serverHostName = The value of the SERVERHOSTNAME parameter of the test

SOAPConnectorPort = The SOAP connector port that is mentioned against the CONNECTORPORT parameter of the test

userName and password = If security is enabled for the WebSphere server being monitored, then provide a valid user name and password

server = The value of the SERVERNAME parameter of the test

nodeName = The value of the NODENAME parameter of the test

Examples:

Note:

All the examples provided below pertain to WebSphere environments, where security is not enabled.

If the WAS Oraclen test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=OraclenModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Connection Pools test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=connectionPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Cache test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=cacheModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Object Pools test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=objectPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Gateway test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=wsgwModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS ORB Performance test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=orbPerfModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Web Applications test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=webAppModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Web Service test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=webServicesModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Sessions test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=servletSessionsModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Transactions test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=transactionModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS JVM test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=jvmRuntimeModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1
If the WAS Threads test is not reporting measures, then use the following URL:

http://192.168.10.77:9080/egurkha/egurkha/EgWebSphere?module=threadPoolModule& hostname=egitlab04&nodename=egurkha07Node01&connectorport=8880&server=server1