Endpoint Performance - IGEL Test
High network latencies, poor signal strength, or packet losses during transmission can cause significant slow-downs in the request processing capability of IGEL Endpoints. Hence, monitoring latencies between the IGEL Endpoints and individual client terminals is important.
Using this test, an administrator can identify user sessions that are being impacted by high latencies or by excessive packet drops. In some cases, an IGEL Endpoint may regard a user session as active, even though the network link connecting the user terminal to the IGEL Endpoint was disrupted and failed. The Endpoint Performance - IGEL test alerts administrators to such situations. In addition, this test also reports the signal strength and quality of WiFi network accessed by the IGEL Endpoints.
Target of the test : An IGEL Endpoint
Agent deploying the test : A remote agent
Outputs of the test : One set of outputs for every user currently connected to the IGEL Endpoint
| Parameter | Description |
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Test Period |
How often should the test be executed. |
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Host |
The nick name of the IGEL Endpoints component for which this test is to be configured. |
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Port |
Refers to the port at which the specified host listens to. By default, this is NULL. |
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Inside View Using |
To obtain the 'inside view' of performance of the IGEL Endpoints - i.e., to measure the internal performance of the IGEL Endpoints - this test uses a light-weight Endpoint Agent software deployed on each of the IGEL Endpoints. The Endpoint Agents collect performance metrics from the IGEL Endpoints and communicate the metrics to the eG remote agent using TCP protocol. Accordingly, by default, this parameter is set to eG VM Agent. |
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Report By User |
Since this test runs for an 'IGEL Endpoints' component, this flag is set to No by default. |
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Report Powered OS |
Since this test runs for an 'IGEL Endpoints' component, this flag is set to Yes by default. |
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Is Cloud VMs |
Since this test runs for an 'IGEL Endpoints' component, this flag is set to Yes by default. |
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DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. For instance, if you set to 1:1, it means that detailed measures will be generated every time this test runs, and also every time the test detects a problem. |
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Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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| Measurement | Description | Measurement Unit | Interpretation | ||||||||||||||||||
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Total devices connected to local router |
Indicates the number of IGEL Endpoints connected to the local router. |
Number |
This measure is only applicable for Summary descriptor. |
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Wi-Fi signal strength |
Indicates the signal strength of the WiFi network accessed by this IGEL Endpoint. |
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By default, the Endpoint Agent executes the netsh wlan show interface command on the IGEL Endpoint to determine the WiFi signal strength and the quality of the signal. eG Enterprise determines the WiFi signal strength based on the signal quality range determined upon execution of the command. The table below indicates the values that this measure can report and their corresponding numeric equivalents along with the signal quality range:
Note: By default, this measure reports the above-mentioned Measure Values while indicating the Wi-Fi signal strength. However, in the graph of this measure, signal strength will be represented using the corresponding numeric equivalents only - i.e., 0 to 4. |
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Wi-Fi signal quality |
Indicates the percentage of signal strength of the WiFi network accessed by this IGEL Endpoint. |
Percent |
A high value is preferred for this measure. |
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Local router latency |
Indicates the time taken by the local router to respond to the requests made by this IGEL Endpoint. |
Milliseconds |
A high value is a cause for concern, as it indicates a potentially latent function. The detailed diagnosis of this measure reveals the IP address of the local router. |
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Local router packet loss |
Indicates the percentage of packets lost during data exchange between this IGEL Endpoint and the local router. |
Percent |
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ISP latency |
Indicates the time taken by the ISP (Internet Service Provider) to respond to the requests made by this IGEL Endpoint. |
Milliseconds |
A high value is a cause for concern, as it indicates a potentially latent function. The detailed diagnosis of this measure reveals the IP address of the Internet Service Provider. |
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ISP packet loss |
Indicates the percentage of packets lost during data exchange between this IGEL Endpoint and the ISP (Internet Service Provider). |
Percent |
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Internet latency |
Indicates how long this IGEL Endpoint waited to get response from internet. |
Milliseconds |
A high value is a cause for concern, as it indicates a potentially latent function. |
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Internet packet loss |
Indicates the percentage of packets lost during data exchange between this IGEL Endpoint and the internet. |
Percent |
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Cloud gateway latency |
Indicates how long this IGEL Endpoint waited to connect to the IGEL Cloud Gateway. |
Milliseconds |
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Cloud gateway packet loss |
Indicates the percentage of packets lost during data exchange between this IGEL Endpoint and the IGEL Cloud Gateway. |
Percent |
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