Communication between the eG Agent and the eG VM Agent

At the time of the installation of the eG VM agent, a folder named eGVMAgent is created in the install destination specified. The setup program also creates a Windows Service named eGVMAgent on the Windows VM. This service must be running for the eG agent to obtain the inside view of the virtual machine.

Upon successful installation, the eG VM agent starts automatically and begins listening for requests at default TCP port 60001. However, if, during the installation process, you have configured a different port for the eG VM agent, then, after completing the installation, follow the steps below to make sure that the eG agent communicates with the eG VM agent via the port that you have configured:

  • Login to the eG manager host.
  • Edit the eg_tests.ini file in the <EG_INSTALL_DIR>\manager\config directory.
  • The WmiInsideViewPort parameter in the [agent_settings] section of the file is set to 60001 by default. If the eG VM agent’s port is changed at the time of installation, then you will have to ensure that this parameter reflects the new port. Therefore, change the default port specification accordingly.
  • Save the file.

At configured intervals, the eG remote agent issues commands to each of the eG VM Agents (using the TCP port configured during the VM agent installation). The eG VM Agent executes the commands, collects the “inside view” metrics from the Windows VM, and sends the output back to the eG agent. The eG agent then analyzes the metrics and informs the eG manager about the status of the Windows VMs.