The appliance runs on the GNU/Linux operating system with a custom kernel configured for load balancing. appliances enable two or more servers to be combined into a cluster. This enables inbound requests to be distributed across multiple servers which provides improved performance, reliability and resilience. Appliances can also be deployed as a clustered pair which creates a highly-available configuration.

Since application delivery delays, inefficiencies, and failures can cause prolonged service outages and cost an enterprise money and reputation, the continuous operation and good health of the load balancer is of great importance. Therefore, it is imperative that the Load Balancer should be continuously monitored to avert such eventualities. This is where eG Enterprise helps administrators! eG Enterprise has developed an exclusive Load Balancer VA R20 monitoring model for this purpose.