E-mails are generally considered the most important service provided by the Internet. In large environments with complex infrastructure, eG Enterprise may be integrated with many third part management tools such as Microsoft SCOM, IBM Tivoli, HP OpenView etc. Each of these third party management tools report independent alerts to the administrators of the infrastructure.

To help administrators consolidate the problem conditions identified by such tools for further analysis and view all the problem conditions in a single and central interface, eG offers a dedicated monitoring model - Mail Alert Receiver.

Figure 1 : The layer model of the Mail Alert Receiver

The Mail Alerts layer of the Mail Alert Receiver component of Figure1 is mapped to the Mail Alerts test that helps administrators monitor the target email ids, search for a specific subject pattern that is pre-configured and reports the number of alerts received on the monitored email id.