Exchange Mailbox Status Test
Mounting a database puts it online, thereby making its data available to users. If a mailbox database is not mounted, then users will be denied access to the mailbox data. It is therefore important that the mount status of the mailbox databases is monitored periodically.
This test reports the mount status of every mailbox database in an Exchange server.
Target of the test : An Exchange server 2000/2003
Agent deploying the test : An internal agent
Outputs of the test : One set of results for every Mailbox database being monitored.
Parameters | Description |
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Test Period |
How often should the test be executed. |
Host |
The IP address of the machine where the Exchange Server is installed. |
Port |
The port number through which the Exchange server communicates. The default is 691. |
XchgExtensionShellPath |
Specify the full path to the Exchange management shell. By default, this will be none. |
Measurement | Description | Measurement Unit | Interpretation | ||||||
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Mount status of mailbox |
Indicates the mount status of this mailbox database. |
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If the value of this measure is Mounted, it indicates that the database is mounted. The value Dismounted, on the other hand, implies that the database is not mounted. The numeric values that correspond to the mount status’ discussed above are listed in the table below:
Note: By default, this measure reports the value Mounted or Dismounted to indicate the mount status of a mailbox. The graph of this measure however, represents the mount status using the numeric equivalents – 0 or 100. An unmounted database can render critical data inaccessible to users. Commonly, mounting issues may occur owing to one/more of the following reasons:
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Note:
Apart from Processes test, a TCP Port Status test also executes on the Application Processes layer of the Exchange server. For more details about the TCP Port Status test, refer to the Unix and Windows Servers