ActiveSync Device Status
Administrators must constantly track the devices connecting to ActiveSync, so that they can proactively identify devices that are unable to sync with user mailboxes, the users using these devices, and the probable reason for the non-sync, much before device users even notice that something is wrong! Likewise, administrators should also be able to zero-in on devices that are connected to ActiveSync, but have been inactive for long time periods, so that they can take efforts to clear out such devices en masse. To isolate such devices, administrators can use the ActiveSync Device Status test. This test reports the count of devices that are using ActiveSync without a glitch, those that are having problems using Activesync, and the stale (inactive) devices. Using the detailed diagnosis of this measure, the devices that are operating well, those that are not, and those that are stale can be clearly isolated.
Target of the test : An Exchange 2013/2016 Server
Agent deploying the test : An internal agent
Outputs of the test : One set of results for the Exchange server being monitored
Device with OK status:
Indicates the count of devices that are currently able to synchronize with their mailboxes via ActiveSync.
Detailed diagnostics will be available for this measure only if the show dd for ok status device flag is set to ‘Yes’.
If available, then, you can use the detailed diagnosis of this measure to know which devices are able to connect to ActiveSync and synchronize with their mailboxes, and which users are using these devices.
Device with not OK status:
Indicates the number of devices that are currently unable to synchronize with their Exchange mailboxes via ActiveSync.
Ideally, the value of this measure should be 0. A non-zero value for this measure implies that one/more devices are unable to synchronize with their Exchange mailboxes. To know these devices and their users, use the detailed diagnosis of this measure.
Indicates the current number of stale devices.
Use the detailed diagnosis of this measure to know which devices are inactive, which users are using such devices, and how long these devices have remained inactive.