Exchange Public Folders Test

This test retrieves information about the public folders in the mailboxes on a server, including the number and size of items in the folder, the folder name and ID, and other information.

Target of the test : A server configured with the Mailbox server role

Agent deploying the test : An internal agent

Outputs of the test : One set of results for each monitored folder.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.


Indicates the IP address of the Mailbox server.


The port number through which the Mailbox server communicates. By default, this is 6001.


The Exchange Management Shell is a command-line management interface, built on Windows PowerShell which enables you to administer every part of Microsoft Exchange. This test uses the Exchange management shell to run scripts and collect the desired performance metrics from the Exchange server. By default, the test auto-discovers the location of the Exchange management shell and thus, automatically loads the Exchange management shell snap-in (exshell.psc1) for script execution. This is why, the XchgeXtensionShellPath is set to none by default.


Specify the name of the target Exchange server.

Folder Scope

Indicate whether the monitoring scope of this test should be restricted to important folders alone. If so, then pick the Important option from this list. In this case, critical folders such as inbox, outbox, deleted items, sent items and calendar details, will alone be monitored. On the other hand, to monitor all folders in a mailbox, pick the All option.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD Frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Items in folder

Indicates the number of items in this folder.



Folder size

Indicates the size of this folder.



Items in folders and subfolder

Indicates the number of items available in this folder and its subfolders.



Folder and subfolder size

Indicates the total size of the folder and its subfolders.