Introduction

Print servers are a popular mode of sharing printing resources in IT infrastructures. The Microsoft Windows operating system allows for specific servers to be designated and managed as print servers. Some of the key reasons for why IT administrators configure and use print servers include centralized management of print drivers, access control and prioritization of print jobs, central auditing capability or charging, etc. Since print servers are common resources for all the users of an IT infrastructure, IT administrators must continuously monitor the print servers to ensure high uptime, good performance, and scalability. The eG Enterprise Suite helps administrators in this task.

This document describes the monitoring model that eG Enterprise prescribes for the Microsoft Print server, and the performance metrics each model collects.