Lync Users/Clients Test

This test monitors the interaction of the users through the Skype for Business client with the Microsoft Skype for Business server and reports the following:

  • The number of users connected to the server;
  • The number of users enabled on the server and the users for whom voice call is enabled;
  • The number of Skype for Business client versions connected to the server;

Using this test, administrators can identify the load on the server and proactively take remedial measures to balance the load before end users realize connectivity issues.

Target of the test : A Microsoft Skype for Business server

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for the target Microsoft Skype for Business server that is to be monitored.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

The port at which the specified host listens. The default port is 5060.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Current users

Indicates the number of users currently connected to the server.

Number

This value is a good indicator of the load on the server.

The detailed diagnosis of this measure if enabled, lists the users who are currently connected to the server.

Enabled users in server

Indicates the number of users enabled on the server.

Number

 

Voice enabled users

Indicates the number of voice call enabled users on the server.

Number

 

Percentage of enabled users connected

Indicates the percentage of users currently connected to the server.

Number

 

Client versions connected

Indicates the number of clients of different version types connected to the server.

Number