Quality Of Experience Test

Quality of Experience (QoE) records numeric data that indicates the media quality and information about participants, device names, drivers, IP addresses, and endpoint types involved in calls and sessions. Using this test, you can identify the number of reports that were dropped due to database insertion failures and the message queue/database transactions that failed.

Target of the test : A Microsoft Skype for Business server

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for the target Microsoft Skype for Business server that is to be monitored.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

The port at which the specified host listens. The default port is 5060.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Reports dropped due to database failure

Indicates the number of reports dropped due to database insertion failure during the last measurement period.

Number

Ideally, the value of this measure should be zero. A sudden/gradual increase in the value of this measure may be due to the unavailability of the database or due to the incompatibility of the versions between the database and data collection components.

Message transactions failed

Indicates the number of message queue/database transactions that failed during the last measurement period.

Number

If the value of this measure is abnormally high, then ensure that the SQL server is configured properly and started.