The Lync User Services Layer

This layer helps you identify the following information:

  • Monitor the backend database server and figure out how well requests are processed and how long does it take to process the requests?;
  • How well the stored procedure calls were executed by the user service?;
  • How many stale items were in the queue of the Luync storage service and how much space did the service utilize to store the items to the backend database server?;
  • For each client version, how many unique users were actually connected?;
  • How many users were actually connected to the server?
  • For how many users were voice calls enabled?
  • How many times the HTTPS connections failed?

Lync user services

Figure 1 : The tests mapped to the Lync User Service layer

Let us discuss each test of this layer (see Figure 1) in the following topics;