Troubleshooting the Oracle Application server

If the Oracle Application server that is being monitored is not reporting measures, then check the following:

• Check if the dmstool is available in opt/app/Oracle/product/10.1.3/OracleAS_1/bin/dmstool; if not, then the Oracle application server-related tests will not run.
• Next, check if the eG user has permission to run the dmstool utility. If not, you will either need to install the eG agent as the Oracle application server user, or you will need to ensure that the eG user is in the same group as the Oracle application server user.