Detailed Diagnostics Revealing the Root-cause of an Error Transaction

The detailed diagnosis of the Error transactions measure reveals the complete URLs of the error transactions of a particular business transaction pattern. The total response time of each error transaction and the time at wihich every such transaction was requested can be ascertained from the detailed diagnosis. To zoom into the nature of the error and where it occurred, click on the ‘magnifying glass’ icon against the corresponding ‘Error’ icon in the request processing column of Figure 11.  

Figure 11 : The detailed diagnosis of the Error transactions measure

 

will then appear, which will chart the entire path of the error transaction end-to-end. Using conventional color-codes, this visual representation will accurately pinpoint where the error has occurred.

Figure 12 : The error transaction path revealing where the error has occurred

In the example of above, the error seems to have occurred on the Apache server, PHP_BTM:8055.server being monitored. To know what the error is, click on the Apache web server in .

Figure 13 that appears next opens an Error Details section, which displays the complete details of the error.

Figure 13 : Error details