Monitoring the RSA Authentication Manager
eG Enterprise offers a specialized monitoring model that monitors the RSA Authentication Manager inside-out, and promptly alerts administrators to issues affecting its performance, so that the required remedial action can be taken before its too late.
Figure 1 : The layer model of the RSA Authentication Manager
Each layer of Figure 1 is mapped to a variety of tests each of which report a wealth of metrics related to the RSA Authentication Manager that is being monitored. Using these metrics administrators can find quick and accurate answers to the following queries:
- What is the rate at which authentication requests were serviced by the target RSA Authentication Manager?
- What is the rate at which the authentication requests were serviced successfully?
- What is the rate at which the authentication requests failed to be processed?
- What is the average time taken by the RSA Authentication Manager to process the authentication requests and responses?
- How many authentications were provided by the RSA Authentication Manager?
- How many authentication were actually successful and how many failed?
- What is the percentage of authentications that failed?
- How many new PIN authentications were provided by the RSA Authentication Manager?
- What is the total size of each cache of the RSA Authentication Manager?
- How many times the cache was flushed?
- How well the authentication requests were serviced from the cache?
- How many authentication requests were processed by each identity source?
- How many authentication requests failed processing for each identity source?
- How many connection were active for each identity source?
- What is the average time taken by each identity source to respond to requests?
- What is the current status of the Replica instance of the RSA Authentication Manager?
- How many sessions were currently active on the RSA Authentication Manager?
