SQL SSRS SQL Network Test

To ensure the high uptime of Reporting Services, administrators should make sure that the SQL database server hosting the report database is available and accessible at all times. The SQL SSRS SQL Network Test helps administrators with this!

This test monitors the availability and response time of the server hosting the report database, from an external perspective.'

Target of the test : A Microsoft SQL Server Reporting Services server

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each user of the report server being monitored

Configurable parameters for the test
Parameters Description

Test period

How often should the test be executed

Host

The host for which the test is to be configured.

Port

The port at which the specified Host listens.

Instance

The name of a specific SQL Report server instance to be monitored. The default value of this parameter is “default”. However, if the Microsoft SQL Server hosting the SQL Reporting Server database uses named instances, then do the following:

  • Configure the Instance parameter with the name of the SQL Server instance that hosts the SQL Report Server database.
  • Do not change the default value of the Port parameter

Is Passive

If the value chosen is Yes, then the Microsoft SQL server (hosting the SQL report server database) under consideration is a passive server in a SQL cluster. No alerts will be generated if the server is not running. Measures will be reported as “Not applicable’ by the agent if the server is not up.

Is NTLMv2 Enabled?

In some Windows networks, NTLM (NT LAN Manager) may be enabled. NTLM is a suite of Microsoft security protocols that provides authentication, integrity, and confidentiality to users. NTLM version 2 (“NTLMv2”) was concocted to address the security issues present in NTLM. By default, the Is NTLMv2 Enabled? flag is set to No, indicating that NTLMv2 is not enabled by default on the target Microsoft SQL server hosting the report server database. Set this flag to Yes if NTLMv2 is enabled on that Microsoft SQL server.

Report Server Database IP, Report Server Database Port, Report Server Database Name

This test queries the report server database to pull details related to the status of the report requests. For this, the test needs to connect to the report server database. To enable this connection, enter the IP address of the report server database against the Report Server Database IP parameter, the port at which the report server database listens against the Report Server Database Port, and the name of the report server database against the Report Server Database Name. To determine the database IP, port, and name, ref er to Configuring the eG Agent to Connect to the Report Server Database.

User and Password

To run queries on the report server database, the test requires to connect to the report server database as a user with SELECT permissions to the ExecutionLog, Catalog, runningjobs, and users tables of that database. For this purpose, you can create a special user on the Microsoft SQL server, grant the required monitoring privileges to that user, and configure the User and Password parameters with the credentials of that user. To know how to create such a user, refer to Configuring the eG Agent with the Permissions Required for Running Queries.

Confirm Password

Confirm the Password by retyping it here.

Domain

By default, none is displayed in the Domain text box. If the 'SQL server and Windows' authentication has been enabled for the server being monitored, then the Domain can continue to be none. On the other hand, if 'Windows only' authentication has been enabled, then, in the Domain text box, specify the Windows domain in which the report server database that this test connects to exists. Also, in such a case, the User name and Password that you provide should be that of a user authorized to access the Microsoft SQL server hosting the report server database of interest.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

SQL server availability

Indicates the availability of the server.

Percent

The availability is 100% when the server is responding to a request and 0% when it is not. Availability problems may be caused by a misconfiguration/malfunctioning of the database server, or because the server has not been started. The availability is 100% when the instance is responding to a request and 0% when it is not. Availability problems may be caused by a misconfiguration/malfunctioning of the database instance, or because the instance is using an invalid user account. Besides the above, this measure will report that the server is unavailable even if a connection to the database instance is unavailable, or if a query to the database fails. In this case, you can check the values of the  DB connection availability and Query processor availability measures to know what is exactly causing the database instance to not respond to requests - is it owing to a connection unavailability? or is it due to a query failure?

Using the detailed diagnosis of this measure, you can easily find out unavailability of the server.

SQL response time

The time taken by the database to respond to a user query. This is the sum total of the connection time and query execution time.

Seconds

A sudden increase in response time is indicative of a bottleneck at the database server.

DB connection availability

Indicates whether the database connection is available or not.

Percent

If this measure reports the value 100 , it indicates that the database connection is available.  The value 0 on the other hand indicates that the database connection is unavailable. A connection to the database may be unavailable if the database is down or if the database is listening on a port other than the one configured for it in the eG manager or owing to a poor network link. If the SQL availability measure reports the value 0, then, you can check the value of this measure to determine whether/not it is due to the unavailability of a connection to the server.

Query processor availability

Indicates whether the database query is executed successfully or not.

Percent

If this measure reports the value 100, it indicates that the query executed successfully.  The value 0 on the other hand indicates that the query failed. In the event that the SQL availability measure reports the value 0, check the value of this measure to figure out whether the failed query is the reason why that measure reported a server unavailability. 

Connection time to database server

Indicates the time taken by the database connection.

Seconds

A high value could indicate a connection bottleneck. Whenever the SQL response time of the measure soars, you may want to check the value of this measure to determine whether a connection latency is causing the poor responsiveness of the server.

Query execution time

Indicates the time taken for query execution.

Seconds

A high value could indicate that one/more queries to the database are taking too long to execute. Inefficient/badly designed queries to the database often run for long periods. If the value of this measure is higher than that of the Connection time measure, you can be rest assured that long running queries are the ones causing the responsiveness of the server to suffer.

Records fetched

Indicates the number of records fetched from the database.

Number

The value 0 indicates that no records are fetched from the database