The eG Monitor for Salesforce

eG Enterprise provides a specialized monitoring model, using which a single Salesforce organization can be monitored. With the help of this model:

• the availability of a target Salesforce organization can be checked periodically, and non-availability promptly detected;

• the resource usage of Salesforce can be continuously evaluated, and bottlenecks proactively detected;

• user experience with Salesforce can be measured, and administrators alerted to any drop in the quality of the experience;