Monitoring the Siebel Application server

eG Enterprise offers a specialized Siebel Application server monitoring model (see Figure 1), which runs periodic availability checks on the Gateway server to determine the availability of its Name server component and related services. This way, availability issues can be proactively detected and resolved before they affect the end-user experience.

Besides, additions to the Siebel Gateway server's log files are also closely monitored, so that potential threats to the health of the Gateway server can be promptly detected, and administrators immediately alerted.

layer model siebel

Figure 1 : The layer model of the Siebel Application server

The Operating System, Network, TCP and Application Processes layers of a Siebel Application Server model are similar to that of a Windows Generic server model. The tests mapped to these layers have been dealt with in the Monitoring Unix and Windows Servers .