Siebel Communication Test

Siebel Communications Server provides an infrastructure to support several kinds of communication activities for Siebel application users, including session communication (such as voice calls) and inbound and outbound communication (such as email). Often administrators find it difficult to figure out the load on the communication server. To figure this out, administrators need to find out how many events were processed by the communication server and how well the events are processed. This is where the Siebel Communication test helps! 

This test reports the number of events processed by the Siebel Communication server and the rate at which the events were processed.

Target of the test : A Siebel Application Server

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each Siebel server being monitored.

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed


The host for which the test is to be configured.


The port number at which the specified host listens to. By default, this is 1199.

JMX Remote Port

Specify the port at which the JMX listens for requests from the remote hosts. Ensure that you specify the same port that you have mentioned in the agentconfig.connectors.xml file in the <SIEBEL_INSTALL_DIR>\siebsrvr\mgmtagent\pref\system folder used in the target application.


The JNDIName is a lookup name for connecting to the JMX connector. By default, this is jmxrmi. If you have resgistered the JMX connector in the RMI registery using a different lookup name, then you can change this default value to reflect the same.

Siebel Agent User and Siebel Agent Password

In order to monitor the Siebel Application server, a valid user possessing admin privileges is required. Specify the login credentials of such a user in the Siebel Agent User and Siebel Agent Password text boxes.

Confirm Password

Confirm the Siebel Agent Password by retyping it here.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Events processed

Indicates the number of events that were processed by this Siebel Communication server.


This measure is a good indicator of the load on the Siebel Communication server.

Events processing rate

Indicates the rate at which the events were processed by this Siebel Communication server.


A high value is desired for this measure.